Privacy Policy


Last Updated: 13 June 2025

Online Creations Ltd. (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://www.onlinecreationsllc.com or use any of our products, platforms, or services.

1. Who We Are

Online Creations Ltd. is a software development company providing AI-powered SaaS products, including AI Assistants, therapeutic platforms, digital twins, and productivity tools. We are a registered company in [Sofia City, Bulgaria] and comply with applicable data protection laws, including the General Data Protection Regulation (GDPR).

2. Information We Collect

We may collect the following types of personal and non-personal data:

a) Personal Information You Provide

  • Name, email address, phone number

  • Company name (for B2B users)

  • Billing information (when making a purchase)

  • Any information you input into our AI platforms (e.g., messages, prompts, goals)

b) Automatically Collected Information

  • IP address, browser type, and operating system

  • Usage data and interaction logs (e.g., pages visited, features used)

  • Device identifiers (for mobile apps)

c) Cookies and Tracking Technologies

  • We use cookies and similar technologies to enhance your experience, remember your preferences, and analyze website traffic.

  • You may manage cookies through your browser settings or via our cookie consent banner.

3. How We Use Your Information

We process your information to:

  • Provide and operate our services

  • Respond to inquiries and offer customer support

  • Personalize and improve the user experience

  • Analyze product usage for optimization

  • Ensure platform security and fraud prevention

  • Send administrative messages (e.g., updates, policy changes)

  • Send marketing content only with your explicit consent

4. Legal Basis for Processing (GDPR)

We rely on the following legal bases to process your personal data:

  • Consent (e.g., newsletter sign-up)

  • Contractual necessity (e.g., user account creation or service delivery)

  • Legal obligation (e.g., invoicing records)

  • Legitimate interest (e.g., product improvement, minimal analytics)

You have the right to withdraw your consent at any time.

5. How We Share Your Data

We may share your data only in the following situations:

  • With trusted service providers who assist with hosting, payments, analytics, or customer service (under strict confidentiality agreements)

  • With business partners or affiliates, only where you have provided consent

  • If required by law, court order, or government regulation

  • In the context of a business merger, acquisition, or asset sale

We do not sell or rent your personal data to third parties.

6. International Data Transfers

Your data may be processed or stored on servers located outside your country of residence, including in the EU or US. In such cases, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent legal mechanisms.

7. Data Retention

We retain your personal data only as long as necessary for the purposes stated above or as required by law. After that, we securely delete or anonymize your data.

8. Your Rights (Under GDPR and Similar Laws)

You have the following rights:

  • Access your personal data

  • Correct inaccurate or outdated information

  • Delete your data (“Right to be forgotten”)

  • Restrict or object to processing

  • Data portability (receive your data in machine-readable format)

  • Withdraw consent at any time

  • File a complaint with your national data protection authority

To exercise any of these rights, please contact us at: [email protected]

9. Security Measures

We implement appropriate technical and organizational measures to protect your data, including:

  • SSL encryption

  • Access control and authentication

  • Regular security monitoring

  • Data minimization and privacy-by-design principles

However, no system is 100% secure. You use our services at your own risk.

10. Third-Party Links

Our website or platforms may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. Please review their policies before interacting with them.

11. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If we learn that we have done so, we will promptly delete such data.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. In case of significant changes, we will notify users via email or platform notifications.

13. Contact Us

If you have any questions about this Privacy Policy, your data, or your rights, please contact us at:
[email protected]
Online Creations Ltd.
https://www.onlinecreationsllc.com

By using our services, you acknowledge that you have read, understood, and agree to this Privacy Policy.